KEY ROLES AND RESPONSIBILITIES
• Establish / optimize infrastructure design and enhance existing processes to meet business goals
• Plan and coordinate the functions of Infrastructure, Network and EUC
• Identify customer and operational needs of multiple on-premises and cloud-based solutions, serving as a subject-matter expert and trusted source to management, supervising and evaluating the performance of assigned staff
• Oversee and deliver reliable IT infrastructure, Network, and EUC operations with established metrics, KPIs and SLOs
• Maintain and evaluate Lifecycle management of infrastructure hardware
• Deliver operational excellence and infrastructure best practices for both on-prem and Azure setup
• Identify hardware, software, external service cost estimates, and resource requirements to meet assigned project scopes and objectives.
• Works closely with internal users, partners to proactively manage all Infrastructure, Network and EUC topics and requests
QUALIFICATIONS & EXPERIENCE
• Bachelor’s degree in Computer Science or Computer Studies or Information Technology or related discipline
• Strong knowledge of hardware and networking
• Minimum 8 years experience
• Ability to work in a team as well as independently
• Ability to communicate across different functions and levels of audiences
• Effective at acquiring an understanding of a problem or situation, with good problem-solving skill.
• Fundamental Cybersecurity knowledge on perimeter defense
• Knowledge in OT setup is an advantage
• Knowledge in architectural and construction industry is an advantage
PREFERRED SKILLS & CHARACTERISTICS
• Independent worker with initiatives, positive attitude and team player
• Good analytical skills and attention to details
• Good verbal and written communication
