Responsibilities for Export Operations Officer
- Ensure effective export operation service to customers for air export business
- Assigning of direct/console shipment for execution of AWB
- Ensure on-time transfer of shipments to respective airline terminals
- Work closely with customer service export staff and liaise with transport service providers on export operations issues
- Ensure close follow-up on non-confirming export cargo and services
- Monitoring and reporting unsatisfactory service level from transport service providers to Export Manager
- Collating the submission of monthly shipment discrepancy report
Requirements
- GCE ‘N’ / ‘O’ Level, NITEC / Higher NITEC / Diploma holders
- PC literate/ IT Savvy
- Training will be provided for those without experience
- Possess good customer service attitude and skills
- Well organized, systematic and meticulous
- Ability to work effectively and communicate with all levels of staff
- Relevant experience and able to commence work immediately would be an added advantage
- Office location at Changi Airfreight Centre (near Changi beach)
- Accessible by Bus nos. 9 (from Bedok), 19 (from Tampines), 89 (from Hougang)
- Candidates may also send their applications to [email protected]
