You'll play a vital role in ensuring smooth branch operations, managing client relations, and maintaining compliance with regulatory standards. You'll handle various financial transactions, manage client accounts, and contribute to the overall efficiency and effectiveness of our banking services.
Key Responsibilities:
- Process a variety of transactions including cash, cheques, drafts, and transfers with precision and accuracy.
- Perform cash balancing and manage intra-day and end-of-day cash limits, ensuring all discrepancies are escalated promptly.
- Review and process necessary documentation for account openings, ensuring compliance with internal and external regulatory standards.
- Conduct thorough KYC (Know Your Customer) and Customer Due Diligence (CDD) checks, with enhanced due diligence for higher-risk clients.
- Communicate and coordinate with clients and relationship managers to ensure smooth interactions and documentation processes.
- Conduct adverse news searches and analyze findings to determine necessary actions or escalations.
- Ensure all client files are accurately stored, organized, and maintained, adhering to data protection and confidentiality regulations.
- Prepare and compile various reports for management review, including monthly statistics and insights on operational irregularities.
Qualifications:
- Tertiary education or Diploma holder; relevant experience in banking operations and client services is an advantage.
- Strong communication and interpersonal skills.
- Strong understanding of branch operations, cash handling procedures, and risk management.
- Detail-oriented with excellent organizational skills.
Apply now to explore your opportunities.
(EA: 94C3609/ R23114633)
