Strategic Planning and Execution:
- Develop and execute product operations strategic plans based on company goals and market needs.
- Oversee the entire product lifecycle from conception to launch and post-launch.
Team Leadership and Development:
- Lead, mentor, and develop a high-performance product operations team.
- Foster a culture of innovation, collaboration, and continuous improvement within the team.
Market Research and Analysis:
- Conduct in-depth market research to understand industry trends, competitive landscape, and customer needs.
- Analyze market data to provide actionable insights and recommendations for product development and optimization.
Product Performance and Optimization:
- Monitor and analyze product performance metrics to identify areas for improvement and implement solutions.
- Collaborate with cross-functional teams to enhance product features and user experience.
Customer Engagement and Support:
- Develop strategies to increase customer engagement and satisfaction.
- Ensure effective customer support processes are in place to promptly address user queries and issues.
Stakeholder Management:
- Communicate effectively with internal and external stakeholders, including executives, partners, and customers.
- Manage relationships with key stakeholders to ensure alignment and support for product plans.
Requirements:
- At least 5 years of product operations experience, preferably in the internet finance industry.
- Bachelor's degree or higher in business, finance, marketing, or a related field.
- Proven track record in managing large-scale internet finance products and operations.
- Proficiency in both Chinese and English, with strong oral and written communication skills.
- Strong leadership and team management abilities.
- Excellent analytical and problem-solving skills.
- Ability to work in a fast-paced and dynamic environment.
Preferred Qualifications:
- Experience with cloud computing products.
- Advanced degree in a related field.
- Understanding of regulatory requirements and compliance in the financial industry.
