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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   SAP Support Specialist
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SAP Support Specialist

Serial System Ltd

Serial System Ltd, a SGX mainboard listed Company, is a leading electronic component distributor in Asia Pacific, offering design support, technology solutions and services, materials planning and inventory management. We invite a suitably qualified candidate to fill the following position:


SAP Support Specialist


Responsibilities:

  • Understand the design and configuration requirements of SAP modules to meet the business needs of companies
  • Provide L1 and L2 SAP support across FICO/ SD/ MM/ BW/AA modules
  • Assist Corporate and Regional finance & Operation business owners in process re-engineering
  • Follow up incidents which are L3 until completion
  • Understand users’ requirements and escalate with the project team for change request initiatives
  • Work with Cross-functional SAP team, non-SAP team, finance and business users within the organization
  • Record local requirements and communicate closely with Core IT Team to improve our business process and ERP functions
  • Participating in various SAP project, enhancement, roll-outs and post go-live support
  • Handle SAP user authorization setup and prepare authorization related audit documentation
  • Support SAP related business functions
  • Guide junior members of the team
  • Conduct user training
  • Perform ad-hoc duties assigned by the supervisor

Requirements:

  • Minimum Diploma in Computer Science, Engineering or equivalent discipline
  • 1-2 years of IT support related to SAP Applications
  • Experience in FICO implementation, customization, data migration and cutover activities will be advantageous
  • Excellent written and communication skills in both English and Mandarin Chinese (To liaise with Chinese speaking associates)

Interested candidates are invited to email their resumes and expected salary. (In keeping with PDPC’s guidelines, please do not include NRIC No in your resume. We reserve the right not to process any applications that do not adhere to these guidelines.)


We regret that only short-listed candidates will be notified.


Why Join Us?


Supportive Team Environment: Work with a team that supports each other and values your success.

Career Growth: Grow your career with us through training and skill development opportunities.

Work-Life Balance: Find a healthy balance between

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