Core Roles and Responsibilities:
- Possess a solid understanding and working knowledge of IP/Analog CCTV systems, Access Control, and Remote sensor systems.
- Proficient in installing and configuring Ethernet-based network equipment and systems (both remote and local).
- Familiar with IoT sensors/hubs and their interface with web portals.
- Experienced in Python scripting, Advanced Excel macros, Android Studio, and Android App development, including voice/video applications and notification apps.
- Competent in setting up and operating Linux and Windows OS.
- Skilled in managing Office IT Infrastructure, including NAS systems, Office365/Outlook administration, and PC hardware.
Specific Responsibilities:
- Knowledgeable in Security Video Analytics based on the Nvidia AI engine.
- Provide technical support for Video Analytics applications, Robotics systems, Visitor Management, and other security automation products.
- Troubleshoot systems hardware and offer support for both in-house and commercial applications.
- Support project work and technology implementation onsite, collaborating with team members.
- Partner with Systems Technicians to deploy security automation technology.
- Work closely with the Systems Manager and other department leaders to deploy technology and resolve issues.
General Responsibilities:
- Proficient in both written and spoken English.
- A team player capable of collaborating with all levels of staff.
- Attend client meetings on-site for project work.
- Create project schedules and track progress to ensure successful completion.
- Stay updated on emerging security automation technology, recommending and testing new products.
- Available to work ad-hoc hours to support client projects and provide duty phone support.
- Generate reports and analyze data for client projects using Excel, PowerPoint, etc.
Qualifications:
- Demonstrated experience in the responsibilities listed above.
- Strong problem-solving skills and the ability to work independently as well as part of a team.
- Excellent communication skills, both verbal and written.
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
