2X Survey Experience Officer (Inbound)
Work duration: Till 31 December 2024 (Renewable depending on performance and project)
Working hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Work location: Clarke Quay
• Respond to survey enquiries via inbound calls and emails
• Assist the respondents to complete the survey
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Compile, record, input survey returns and data accurately into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation
• Explain survey objectives to respondent
• Interpret survey questions to help respondents’ comprehension
• Respond to queries from respondents in a professional manner
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor
Should you be interested in this position, please contact Juliana at 9230 6374 your resume directly for fast respond.
We regret to inform that only shortlisted candidates will be notified.
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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879595 Juliana Lin Yuzhen
