Team Summary
The AP Corporate Communication function plays a critical role in driving Visa’s business growth by advancing and protecting Visa’s reputation in the region. The function focus on storytelling, thought leadership and content development that supports revenue growth across Visa’s three growth pillars. Not only does it increase the connections between Visa’s brand, culture, and innovation to ensure brand relevance, it also enacts proactive and defensive strategies to protect Visa’s business and reputation and evangelize Visa’s purpose. Driving the evolution of Visa’s culture and an enhanced understanding of Visa’s business strategy is a core part of what Corporate Communications does to protect Visa’s reputation in Asia Pacific.
What a Director, Business Planning Operations, AP Corporate Communications does at Visa:
Reporting to SVP, AP Head Corporate Communication, the Director, Business Planning and Operations (BPO) of the AP Corporate Communication function will be responsible for business and workforce planning, strategy development and execution, budget management, management and control of the strategic project portfolio, provision of business support to markets, including enhancing business processes to maximize internal and in-market performance.
This role is a key member of the AP Corporate Communication team, working closely with both hub and in market leads to facilitate planning, strategy and reporting activities. This role is the key liaison between global Corporate Communication function and the region, as well as a key member of the regional BPO network. This role requires sound commercial and strategic mindset, as well as strong organizational and influencing skills to ensure its successful delivery, as it involves working closely with the various functional teams and subject matter experts across the organization in the AP Region.
In this role, you are expected to:
Business / Strategy
- Lead the AP Corporate Communication group in business planning, strategy development, drive effective leadership and operations through management of key business processes.
- Manage the tracking, reporting and analysis of AP Corporate Communication metrics and targets, and recommend changes or initiatives to achieve goals as necessary
- Manage and drive key strategic projects, which typically require cross-functional collaboration from initiation to execution, ensuring alignment with organization, business and market priorities
- Enhance the effectiveness of the AP Corporate Communication team by pursuing initiatives and process enhancements identified during annual planning sessions, quarterly and monthly business reviews
- Provide ad-hoc analysis and decision support as necessary
Planning / Operational
- Oversee the Annual Operating Plan and annual OKR / goal setting process ensuring that hub and market goals are aligned with AP Corporate Communication strategy
- Develop an effective tracking mechanism that monitors progress towards the agreed targets and objectives
- Collaborate with cross-functional teams to enhance and generate regular AP Corporate Communication dashboards, provide support in preparation of presentation materials for business review
- Continue to review, enhance business process to drive greater efficiency and share best practices within AP Corporate Communication and Global Corporate Communication
- Manage multi-year planning across AP Corporate Communication Collaborate with Finance Business Partner to drive quarterly forecasting and annual operating plan
- Manage AP Corporate Communication team townhalls and offsites agenda/content
- Project-manage large-scale events that AP Corporate Communication is responsible such as APMK, Client Events (on the agenda and content perspective, not events organization), as well as program manage regional communication campaigns
