Responsible for providing great service to our customers at our retail stores (at Cluny Court or One Holland Village) or Tangs Orchard, as well as supporting the overall store operations.
Key day-to-day accountabilities include:
- Provide excellent service to customers (both parents and children alike!)
- Build customer loyalty by being proactive, making recommendations to customers' needs and following-up with customer requests
- Maintain ownership of selling floor by keeping the store clean and tidy, wiping shelves, placing and/or hanging back items as you work, replenishing merchandise after selling
- Keeping stock organised
- Ordering and processing new stock
- Maintaining merchandise display
- Handle packing / wrapping
- Handle daily cashiering duties
KPIs include:
- Customer satisfaction
- Achievement of daily and monthly sales targets
- Smooth overall store maintenance and operation
Requirements:
- Minimum GCE ‘N’ Level.
- With relevant retail experience preferred.
- Must have initiative and be enthusiastic, patient and courteous.
- Must be able to work on weekends.
- Must be available to work on public holidays.
- Working hours are dependent on location.
