Responsibilities:
- Issuance of policy contracts and endorsements.
- Issuance of policy adjustment, member movement.
- Responsible for premiums computation and experience refund.
- Ensure tax invoices/endorsement schedules/medical cards are issued timely.
- Liaise with direct clients/agents on employee benefits related queries via all channels.
- Fronting of digital solutions to clients/agents to champion for digitization.
- Attend to escalations independently and recommend sound resolutions.
- Ensure the accuracy of records entries & proper documentation.
- Participate in projects which improve operations efficiency and effectively review the current processes and initiate improvement.
- Participate in User Acceptance Testing prior to deployment of changes in system.
- Maintenance of Department records and endorsements.
- Administration of data to provide reports required to track Department’s progress.
- Provide administrative support and perform ad-hoc tasks as assigned by Team Lead.
- Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks.
- Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks.
- Highlight any potential concerns/risks and proactively share best risk management practices.
Requirements
- Degree from recognized institution.
- Preferred at least 1 year relevant experience specializing in insurance/administration/business processing.
- Applicant along with experience in processing group insurance policies will be an advantage.
- Good time management, good analytical skills, detailed-oriented and pro-activeness.
- Task and results oriented, and a good team player.
We apologize that only shortlisted candidates will be contacted. Thank you
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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R1221149 (Dao Thu Trang)
