The ideal candidate should possess experience in IT support, network administration, and system maintenance.
Job description:
Support and Maintenance
- Assist in the procurement of hardware in IT infrastructure.
- Document the system in the lab and create a comprehensive network diagram for the lab environment.
- Provide technical support to end-users for hardware, software and network-related issues.
- Develop, maintain and improve existing and new local application systems, tools and Inter & Intranet environment.
- Maintain and support client hardware and software environment in compliance with company standards and guidelines.
- Support IT Service Desk to ensure timely feedback to user's incident calls and support for users troubleshoot problems.
Site Project and Installation
- Establish and set up inventory system for the customer.
- Support the team in the installation of the project, ensuring completion ahead of schedule.
- Assist on the system migration of the company’s product, ensuring a seamless transition and minimal disruption.
- Execute virtual machine migration processes to enhance overall system performance.
Requirements
- Minimum 1 year experience in application/data system with proven track record of running high performing application and data system environments including Web Application environment, SQL query (Database experience is a must).
- Minimum Diploma in Computer Science, Information Technology, or related filed.
- Proficient in utilizing virtualization technology, specifically Hyper-V.
- Technical knowledge on IT and personal computer troubleshooting with good awareness on cybersecurity.
- Knowledge of hardware, software, and network troubleshooting.
- Ability to work independently and collaboratively within a team
