The Mixologist is responsible for providing prompt and professional F&B service to Hotel’s guests and assisting the management of all aspects of the Restaurant & Bar, Meeting Space, Swimming Pool functions, in accordance with operation standards. Assist to implement and maintains a service and management philosophy, which serves as a guide to respective staff.
He/she is knowledgeable on all beverage matters and can make appropriate recommendation
Primary Responsibilities
Bar Operations
- Ensure that the bar is set according to standards and procedures
- Greet all guests warmly upon first contact
- Take down food and beverage orders from guests and ensure that the orders are correct
- Prepare and serve drinks and snack orders according to service standard. Ensure that hot snacks and cold drinks are served promptly to the guests once they are ready, such that they arrive at the guests’ table at the correct temperature
- Remember individual guest’s names and their preferences to extend a personalized service
- Creation of new beverage/cocktails to suit guests’ needs. Up-sell and promote other food and beverage offers at every available opportunity to maximize sales revenue.
- Obtain guests’ feedback during operations to ensure satisfaction
- Prepare and ensure that the bills are charged properly before presenting them to the patrons for payments
- Thank all guests for patronizing the outlet upon their departure
- Clear and tidy up bar counter after the departure of the patrons as quickly as possible
- Report any complaints, incidents or other irregularities to management
- Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
- Order and collect food and beverage supply requisition. Ensure that the stock is collected as per requisition.
- Prepare garnishes for operations
