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Jobs in Singapore   »   Jobs in Singapore   »   F&B / Tourism / Hospitality Job   »   Executive/Senior Executive, Brand & Customer Experience
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Executive/Senior Executive, Brand & Customer Experience

Hyperscal Solutions Pte. Ltd.

Hyperscal Solutions Pte. Ltd. company logo

COMPANY DESCRIPTION

Who we are

If you're passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapore's largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What it's like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. We're privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asia's top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees we're a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You don't need to have MICE experience to work with us. We're looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

  • Responsible for all day-to-day operations of the company's owned e-commerce system, including responding to customer queries, relevant documentation, and liaising with internal and external stakeholders and partners for order fulfilment.
  • Support the e-commerce strategy, including web development to enhance to e-commerce site, content management, pricing management, sales materials and ensure best practice is maintained across the website.
  • Managing and working with wider teams, partners and vendors.
  • Collaborate with marketing team to create a comms strategy to increase sales by driving awareness of the platform and drive conversion.
  • Plan, implement and track sales to optimize results and meet commercial goals and KPIs.

QUALIFICATIONS
  • At least 2 - 3 years of working experience in E-Commerce Channel Management.
  • Hands-on experience with Adobe Experience Manager and Adobe Commerce (Magento).
  • Strong interpersonal and communication skills, with the ability to build and maintain relationships with clients and stakeholders.
  • Meticulous with exceptional attention to detail.
  • Strong analytical skills and data-driven mindset, ROI driven.
  • Strong project management abilities, including the coordination of multiple tasks and stakeholders and the ability to manage deadlines.
  • Confident, driven and dynamic, the candidate needs to work well as a team player, and to work independently when required.
  • Work location: Expo.
Please note that your application will be sent to and reviewed by the direct employer - Constellar Venues Pte Ltd

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