- Route Planning and Optimization:Responsibility: Designing and optimizing transportation routes to ensure efficient delivery of goods.
Tasks: Utilizing route planning software, considering factors like traffic, fuel efficiency, and delivery schedules to minimize costs and maximize delivery efficiency.
- Fleet Management:Responsibility: Overseeing the management of company vehicles (trucks, vans, etc.) and ensuring they are well-maintained and compliant with safety regulations.
Tasks: Scheduling maintenance, tracking vehicle usage, and optimizing fleet size to meet operational demands.
- Transportation Coordination:Responsibility: Coordinating transportation activities, including scheduling deliveries, dispatching drivers, and ensuring on-time performance.
Tasks: Communicating with drivers and monitoring transportation activities to resolve any issues that arise during deliveries.
- Inventory Control:Responsibility: Managing inventory levels and stock movements to ensure availability and minimize excess inventory.
Tasks: Implementing inventory control systems, conducting regular audits, and optimizing storage space to improve efficiency.
- Customer Service and Communication:Responsibility: Interacting with customers to address inquiries, resolve complaints, and provide updates on delivery status.
Tasks: Maintaining strong relationships with clients, ensuring clear communication throughout the transportation process, and addressing any customer concerns promptly.
- Compliance and Regulations:Responsibility: Ensuring compliance with transportation regulations, safety standards, and environmental guidelines.
Tasks: Staying updated on regulatory changes, implementing safety protocols, and conducting training for drivers on compliance issues.
- Data Analysis and Reporting:Responsibility: Analyzing transportation data to identify trends, evaluate performance metrics, and make data-driven decisions.
Tasks: Generating reports on key performance indicators (KPIs), such as on-time delivery rates and transportation costs, and proposing improvements based on data analysis.
- Continuous Improvement Initiatives:Responsibility: Identifying opportunities for process improvement and cost savings within the logistics and transportation operations.
Tasks: Implementing lean practices, conducting root cause analysis for issues, and collaborating with cross-functional teams to implement efficiency improvements.
Skills and Qualifications
- Knowledge of Transport Management Systems (TMS): Proficiency in using software for route planning, fleet management, and tracking.
- Analytical Skills: Ability to analyse data, identify trends, and make informed decisions to improve logistics operations.
- Communication Skills: Strong interpersonal and communication skills to interact effectively with drivers, customers, and internal stakeholders.
- Problem-Solving Ability: Capacity to troubleshoot issues and find effective solutions under pressure.
- Organizational Skills: Excellent organizational skills to manage multiple tasks and priorities effectively.
- Attention to Detail: Thoroughness in overseeing logistics operations to ensure accuracy and compliance with regulations.
- Degree in Business Administration or related experiences.
- Meticulous and eye for detail
