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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Experience Officer (Till end Dec) - $3K - Central
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Customer Experience Officer (Till end Dec) - $3K - Central

Persolkelly Singapore Pte. Ltd.

Persolkelly Singapore Pte. Ltd. company logo
  1. Perform daily updates of call outcomes using Excel files assigned to them
  2. Submit the survey data collection details into system and submit the completed survey
  3. During field visits, incumbent must also assist the respondents to complete the surveys online / manual collection and guide the respondents if the respondents need necessary guidance
  4. Adhere to required Standard Operating Procedures (SOP) in operations
  5. Work closely with fellow team-mates, assigned team leads on the survey progress for each of the companies allocated to this
  6. Update accurately the daily operations reports so that performance can be accountable
  7. Perform necessary admin work and support as and when required to do so, including rectifying errors committed during collection when required by stakeholders
  8. Adhere to key in case notes in house system provided for each case with each call outcome/ updates on assigned cases

Information

  • Salary: S$3,000
  • Duration: till end Dec 2024 (Renewable depending on performance and project)
  • Working Hours: Monday – Friday, Office working hours (Up to 44 hours per week)
  • Work Location: Clarke Quay / Novena MRT (work in office)


Requirements:

  • Competent in MS Excel, advantageous if prior experience in V-look up, Pivot table, Excel filter functions
  • Comfortable with outbound phone calls and field visits

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at https://www.persolkelly.com.sg/policies. If you wish to withdraw your consent, please drop us an [email protected]) to let us know. Please feel free to contact us if you have any queries

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng)

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