1. Job Purpose
The Cashier is responsible for processing refunds, exchanges and managing the cash drawer. At the end
of each shift, cashiers are expected to tally funds and ensure that everything is in order.
Cashier works as a customer service representative and are expected to provide customers with a positive
experience.
2. Principal Accountabilities
2.1 Performs job tasks as assigned by the immediate supervisor.
2.2 Prompt and courteous greeting of customers upon serving.
2.3 Accurate and fast handling of cash monies.
2.4 Receive payment by cash, check, credit cards, vouchers, or automatic debits.
2.5 Issue receipts, refunds, credits, or change due to customers.
2.6 Make suggestive selling to customers.
2.7 Fast operation of the system.
2.8 Despite the repetitive nature of job tasks, tries to be as creative and enthusiastic as possible.
2.9 Counts the shift opening balance of his/her cash register.
2.10 Keeps the cash register in his/her custody as clean and organized as possible.
2.11 Closes the cash register under control of the supervisor and handles the opening balance to the
next shift.
2.12 Attend all regular departmental briefings and contribute to an open communication within the
assigned team.
2.13 Performs other duties pertinent to this job as assigned.
3. Communication & Working Relationships
3.1 Interacts with clients and shows willingness to serve them with a pleasant attitude
3.2 Communicate professionally with the supervisor in charge
4. Knowledge, Skills, and Experience
4.1 At least high school diploma
4.2 Minimum 2 years of experience in similar position
4.3 Good communication skills in English
4.4 In-depth knowledge of operating cash register and maintaining cash drawer
4.5 Well versed in performing monetary transactions such as giving and receiving change
4.6 Basic Computer knowledge. (Recommended to have previous experience in any software)
4.7 Customer oriented with a positive attitude and smiling face.
4.8 Positive and energy level
4.9 Highly cooperative team spirit
4.10 Ability to work in a high stress, faced-paced environment
5. Physical Requirements of the job
The job of the Cashier may require:
5.1 Covering different shifts and working during public holidays
5.2 Stressful conditions
5.3 The compensation of the Cashier may be subject to deduction in case of variance in the cash register
