Job Description
As an Aftermarket Enterprise Sales Manager, you will be responsible for driving sales and revenue growth in the aftermarket segment of our enterprise business. This role requires a strategic approach to identifying and engaging with potential clients, understanding their needs, and offering tailored aftermarket solutions that add value to their operations. You will work closely with cross-functional teams including marketing, product development, and customer support to ensure client satisfaction and retention.
Key Responsibilities:
- Sales Strategy Development: Develop and execute a comprehensive sales strategy to drive aftermarket revenue growth within the enterprise sector.
- Client Engagement: Build and maintain strong relationships with key decision-makers and stakeholders in target enterprise accounts. Identify client needs and pain points to effectively position aftermarket solutions.
- Solution Selling: Understand the full range of aftermarket products and services offered by the company and articulate their value proposition to clients. Customize solutions to meet the specific needs of each client.
- Pipeline Management: Manage the sales pipeline, from lead generation to closure, using CRM tools and processes. Track and report on sales metrics and KPIs to monitor performance and identify areas for improvement.
- Collaboration: Collaborate with internal teams, including product development, marketing, and customer support, to ensure alignment of sales efforts with overall business objectives. Provide feedback from clients to inform product development and marketing strategies.
- Market Analysis: Stay informed about industry trends, competitor activities, and market dynamics related to aftermarket products and services. Use this knowledge to identify opportunities for growth and innovation.
- Training and Support: Provide training and support to sales teams and channel partners to enable them to effectively promote aftermarket solutions and maximize sales opportunities.
- Customer Success: Ensure high levels of customer satisfaction and retention by delivering exceptional service and support throughout the sales process and beyond.
Qualifications
- Bachelor’s or Master’s Degree or equivalent
- Minimum of 8 years of experience is required for entry into this role, along with at least 3 years of managerial experience.
- Proven ability to lead large teams
- Project management experience
- Laboratory experience or experience in selling instruments for laboratories is required.
- Excellent verbal and written communication skills
