Directly reporting to the Sales Manager – APAC, the Channel Manager plays a key role in improving channel support for regional resellers and distributors across the APAC region. This role supports our channel-driven sales organization and the growing network of partners.
Responsibilities:
· Management of relationship with assigned distributors with knowledge of their market and business
· Acting as the single point of contact and providing required level of support for distributor for ESET
· Preparing (with distributor) yearly business plan and key development targets for the territory
· Performing regular review of distributor performance
· Responsible for contract management and resolution of any outstanding issues
· Ensuring correct and timely invoicing and management of receivables
· Working closely with marketing to specify and analyze market data for assigned territories
· Designing and executing marketing programs with our channel partners that help build the ESET brand and generate qualified leads
· Territorial administration, development of new strategic accounts, relationships development, presenting in public, representing ESET at various events
· Working closely with technical sales to provide training and education on ESET products to the partner and their resellers
· Understanding the competitive landscape of endpoint security market in assigned territories
· Working closely with Marketing to create and develop campaigns to drive sales, analyze market intelligence reports, planning and keeping track of MDF usage per territory
· Helping with reseller/partner recruitment to position non-core AV products (Encryption, Technological alliance)
What will help you stand out from the rest
· Bachelor’s degree in business management or equivalent
· Excellent presentation and business communication skills
· Fluent in business English (written, oral)
· Skilled in organisation and time management
· Ability to work independently and achieve a high level of external customer satisfaction and the ability to travel as required