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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   *NEW* Call Centre and Customer Service Manager ($6,000 to $6,500) #NJA
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*NEW* Call Centre and Customer Service Manager ($6,000 to $6,500) #NJA

Recruit Express Pte Ltd

Recruit Express Pte Ltd company logo

The Job:

  • Oversee the handling of customer complaints and quality-related issues, ensuring timely resolution and customer satisfaction.
  • Develop and maintain processes for tracking and monitoring customer issues, including escalation procedures as needed
  • Responsible for surveys and handling of the responses
  • Investigate root causes of customer concerns and collaborate with cross-functional teams to implement corrective actions
  • Provide guidance and support to team members in handling complex customer inquiries and resolving issues effectively

The Requirements:


  • Proven experience in Customer Service Management, preferably in the automotive industry.
  • Strong communication skills, both verbal and written
  • Strong understanding of automotive quality standards and processes


Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.


CEI: R1104482

JANE LUI JIE'EN




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