· Oversee efficiency of operational processes
· Participate in strategic planning and goal-setting for the business
· Analyse business requirements and customer needs
· Research methods to improve operations and reduce costs
· Monitor and report on department performance
· Supervise and train employees
· Provide administrative support
· Ensure compliance with company policies and regulation
· Hands-on experience implementing operational processes
· Excellent project management skills
· Knowledge of operational principles and policies
· Organizational skills and attention to detail
· Motivating and supervising employees.
· Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
· Excellent leadership and decision-making skills.
· willing to work OT on weekends and public holidays
· Able to work night shift and split shift
· Must be able to work night shift and split shift
· Must be able to work extra hours or weekend if needed
