We are seeking an experienced Product Manager to help drive product strategy, roadmap, and continuous improvement for our Customer & Content Value Team.
ABOUT THIS ROLE
As Lead/Senior Product Manager, you will focus on one or more of our flagship media publications. You will move fast to refine clear scope and product requirements, question assumptions, identify issues where appropriate, and proactively identify and raise product risks. You will work to define and build critical experiences that will help us match customers with content they love.
You will be a key player at the intersection of business and technology, supporting the growth of SPH through the successful creation and operation of our end consumer facing features. You will interact with external partners and internal users, as well as interface with groups across SPH. You will collaborate with the editorial teams, and internal Engineering and Business teams amongst others to enhance the reach, engagement and monetization of our products.
ABOUT YOU
You have a thirst for continuous learning, commitment to action, an attitude that anything is possible, ability to execute cross functional projects and a relentless focus on the customer. You’re an accountable, hands on problem-solver with a positive attitude, letting nothing stand in the way. You leverage data to data to make decisions and actively engage cross-functionally with engineering teams stakeholders to solve right for the customer. If you “love rolling your sleeves up and getting stuff done” and have a strong interest in content packaging and discovery, particularly in the media industry, this role is for you.
As a Lead/Senior Product Manager, you will:
- Define and execute the roadmap with clearly articulated and well measured goals
- Identify, define and execute on projects that elevate the usability, novelty, and comprehensiveness of discovery pathways
- Drive understanding of how and where discovery initiatives can bolster content discovery and engagement
- Lead cross-functional collaboration with engineering, data science, UX, marketing, and other partner teams to create discovery experiences that are meaningful and delightful to consumers
- Collaborate across teams to optimise content classification, browsing, and conversion experiments and measure firmly understood hypotheses and business objectives
- Plan and prioritise the backlog for development teams to ensure maximum value in deliverables
- Interpret insights and business needs and transform into detailed product requirements documents and user stories for engineering teams to execute
BASIC QUALIFICATIONS
- Bachelor's degree in a technical, business, analytical or related field
- 12+ years of total experience preferably in consumer product management in complex organisations
- Strong communication skills - Can provide information to technical and non-technical stakeholders alike and guide them to confidently informed decisions
- Exceptionally strong execution skills to create high standard product specifications, product success metrics and drive product delivery through multiple teams
- Strong analytical skills, experience in data driven hypothesis testing and experimentation
- Experience of deeply understanding customer needs, pain points & closely working with design teams to rapidly iterate and improve user experience
- Strong team player with demonstrated ability to engage internal and external stakeholders and rally teams towards a common goal
- Experience driving long term strategy and business outcome ownership for key initiatives
- Proven ability to manage multiple initiatives & priorities simultaneously
ADDITIONAL QUALIFICATIONS
- 6+ years experience working on e-commerce products, B2B/B2C subscriptions, payment purchase workflows
- Strong experience in UI/UX and ability to give designer feedback
- Background in technical role is a plus; Ability to recognize the benefits and limitations of the technical design of a feature, and engage with engineering to make informed trade-off decisions
