Responsibilities
· Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
· Organize workflow and ensure that employees understand their duties or delegated tasks
· Monitor employee productivity and provide constructive feedback and coaching
· Receive complaints and resolve problems
· Maintain timekeeping and personnel records
· Pass on information from upper management to employees and vice versa
· Prepare and submit performance reports
· Decide on reward and promotion based on performance
· Hire and train new employees
· Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
Requirements
· Proven experience as supervisor or relevant role
· Familiarity with company policies and legal guidelines of the field
· Ability to learn a variety of job descriptions
· Excellent communication and interpersonal skills
· Outstanding organizational and leadership skills
· Good knowledge of MS Office
