Duties
• Manage the performance of the service – all employees during shifts in the absence of the Outlet Manager, which includes training, supporting busy outlets where necessary, attending to customer complaints and managing a smooth relationship with the store to ensure that customer satisfaction is maximized at all times
• Being the first point of contact for the customers to ensure that customer complaints are dealt with the a consistent a fair manner & adherence to all company.
• Cash handling Procedures.
• Adhering to the closing procedure in line with the Company’s Policies and Procedures to minimize financial risk to the Company
• Perform other duties as requested by the Manager.
• Perform the Monthly Inventory in designated store.
• Maintaining the cleanliness of designated store.
• Other ad hoc duties from Manager
