Responsibilities:
- Manage a full set of Import/Export, Letter of Credit, and banking documents.
- Prepare an accurate and complete range of shipping documents, including Invoice, Packing List, Certificate of Origin, Wood Declaration, Marine Insurance, Form 6, Form 9, Annex 7, etc., in a timely manner.
- Coordinate with suppliers, customers, and forwarding agents to ensure smooth and timely cargo delivery.
- Communicate directly with shipping lines for draft Bill of Lading (BL), BL amendments, and master BL security printing.
- Calculate pricing for hedge contracts to ensure correct invoicing.
- Review all documents to ensure compliance with Sales terms, L/C terms, and customer requirements.
- Follow up on deposit/LC issuance to ensure required payments are received before shipment.
- Ensure the title of goods is transferred only as required based on payment terms.
- Interact with customers to provide and process information regarding inquiries, concerns, and requests about documentation and operational matters in a timely and accurate manner, ensuring excellent customer service.
- Collaborate with other teams, such as traders and fixation, to meet customer needs and promptly resolve any issues.
- Handle ad-hoc tasks assigned by the team leader.
Requirements:
- Minimum Diploma and above
- Preferrable with LC knowledge
- At least 3-5 years working experience in Customer Service and managing shipping documentation
- Able to work independently and work within tight deadline
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin
