Working Hours: Monday - Friday, 8.30am - 6pm
Location: Sentosa / Genting Centre (5 mins walking distance)
Job Summary:
As a IT Operations / Production Manager you require to overseeing the technical infrastructure, managing a team of technical professionals, ensuring system reliability and security, and continuously seeking ways to improve operational efficiency.
Key Responsibilities:
- Oversee all technical operations within the organization, including infrastructure management, system administration, and Managed Services operations.
- Ensure technical systems and services are reliable, available, and perform well to meet business needs and SLAs.
- Lead and manage technical teams, including system administrators, Virtualization, Storage, Backup and infrastructure support staff.
- Develop and implement strategies for optimizing technical operations, improving efficiency, and reducing operational costs.
- Identify emerging technologies and trends relevant to technical operations and develop plans for their adoption and integration.
- Responsible for incident management processes to ensure timely resolution of technical issues and minimize service disruptions.
- Implement preventive measures and corrective actions to address root causes of recurring incidents.
- Manage the planning and implementation of changes to technical systems and infrastructure, ensuring minimal disruption to operations.
- Implement disaster recovery plans and regular testing and updating of DR procedures.
Job Requirements:
- Knowledge of IT systems and Platforms (Virtualization, Storage, Backup, Containers)
- Experience in Service Management or Support in a large-scale and diverse environment of incident management.
Qualifications:
- At least Bachelor Degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
- Information Technology Infrastructure Library (ITIL) foundation certification.
For consideration, kindly submit your CV by clicking “APPLY NOW” or text +65 8306 8603 for confidential discussion.
*Only shortlisted candidates would be notified**
EA Personnel Name: Poh Sook Hooi
EA Personnel No: R23116335
EA License No: 15C7752
