Job Responsibilities:
- Reporting to Service Administration Manager and providing full administrative support to the Operations Department.
- Handle Life raft service jobs and global hire jobs.
- Assist in producing of service reports.
- Prepare input for invoicing through designated system and generate Purchase Order through designated system.
- Prepare delivery documents for delivery/exchange on life raft order.
- Register service-related orders, produce service certificates & price specifications.
- Correspond with agents & clients regarding operational requests/ issues and work closely with the team to promptly investigate and resolve complaints/problems.
- General filing and weekly progress invoicing and closing of the orders.
- Closure of the order within 3 to 4 days upon receiving of purchasing Order and issuance of the re-inspection certificate.
- Assist in monthly overtime compilation and submission for Technicians for the Department.
- Responsible for general departmental correspondence, sorting and departmental filing
- system.
- All other administrative tasks as assigned by superiors.
Job Requirements:
- GCE A level, NITEC/Higher NITEC or Diploma in Logistics/Supply Chain Management/
- Maritime Business or similar discipline.
- At least 2 years of relevant experience in the shipping, marine or related industry.
- Passionate about customer service role and ability to work with minimal supervision.
- Possess a high level of integrity and able to work under stress and deliver work schedules.
- Able to meet deadlines through good time management and allocation of priorities
- Strong interpersonal understanding with an awareness of different cultures within the customer base, team and organisation
- Good English Communication skills (writing and speaking).
- Proficient in Microsoft application.
- Good communication skills with the ability to communicate on all levels
- Ability to systematically work independently and in a team.
- Immediate starter preferred
