As an Operations Manager, you will play a critical role in overseeing and managing operational aspects of the clinic. Your primary responsibilities will include coordinating and optimizing nurses’ schedule and workflow, ensuring high-quality patient care, and collaborating with doctors and marketing department to enhance overall operational efficiency.
Your expertise and experience in a healthcare facility, leadership and administration will be essential in successfully executing your role.
Key Responsibilities:
Operational Management
· Develop and implement policies, procedures, and protocols to ensure efficient operations and adherence to company’s policies and regulatory standards
· Collaborate with other departments, such as administration, human resources, and finance, to optimize resource allocation and enhance cross-functional coordination
· Monitor and evaluate nurses’ performance, identifying areas for improvement and implementing strategies to enhance overall efficiency of the clinic
· Facilitate collaboration between vendors and doctors to carry out medical research
· Track and facilitate regular servicing of machines in clinic
· Be the point of contact for any escalation of challenging situations in clinic
Staff Management
· Oversee the recruitment, selection, and onboarding processes for nurses
· Develop and manage staff schedules to ensure adequate coverage and continuity
· Conduct performance evaluations, provide feedback, and offer professional development opportunities to nurses
· Foster a positive work environment, promote teamwork, collaboration, and employee engagement
Quality Assurance and Patient Care
· Ensure compliance with regulatory requirements, standards, and best practices related to patient care and safety
· Foster a patient-centered approach, ensuring high-quality care and positive patient experience
Budgeting and Resource Management
· Monitor expenses, identify cost-saving opportunities, and optimize resource allocation
· Ensure appropriate inventory management of medical supplies and equipment
Leadership and Communication
· Provide strong leadership to the nursing team, fostering a culture of professionalism, accountability, and continuous improvement
· Facilitate effective workflow between nurses and doctors
· Serve as a liaison between nurses and senior management, conveying important information to both parties
