Key Accountabilities:
- Manage the order with internal department (sales / sales engineering / finance / aftersales / logistics), factories, suppliers and contractors till contract fulfilment, limited to supporting back end non-technical work requirements.
- Create shared folder order file in L drive once Sales has handed over new sales order complete with SOF.
- Create engine PO to factory in SAP (MS5).
- Execute orders in line with contractual agreements, adhering to the scope of deliveries, delivery dates and costs.
- Liaise with finance for issuance of downpayment / stage payment, Bank Guarantee / Performance Guarantee depends on the contract agreed payment terms.
- Create batch no, engine / genset serial no in SAP to facilitate goods receipt GR for engines coming into Singapore warehouse and liaise with warehouse for physical goods receipt.
- Supports to coordinate on goods movements and perform Goods Receipt GR of 3rd party PO upon goods delivered (Sales engineers to raise PR to central purchasing department and manage PO with central purchasing for timely delivery).
- Chase for secured payment prior to delivery (TT, LC, etc); Sales to assist where requested in case of delay from customer.
- Chase and issue shipping instructions.
- Liaise with customer on shipment.
- Liaise with factory for dispatch / shipment to Singapore.
- Verify delivery notes that all accessories are in order.
- Verify invoices from factories and forwarders.
- Liaise with forwarder on shipment / vessel booking / bill of lading.
- Sorting of accessories and follow up with factories on any discrepancies; Sales engineering to assist where requested.
- Liaise with application / sales engineering for any specific technical protocols / certificate (if called for in LC according to contractual terms).
- Supervision and ensuring dispatch on schedule.
- Generate packing list in SAP (for local delivery).
- Processing commercial conditions and incoterms and follow up on LC amendments including ensuring all documents as required by LC.
- LC documentation preparation / compilation and provide to Finance for LC submission.
- Manage, processing and document post-delivery claims for short-shipped / missing part with customer.
- Special assignments time to time.
Qualifications and Skills:
- University studies in Business Administration or equivalent.
- Experience in order execution of engineered solution business, min. 1 year.
- Experience in the diesel engine/generator industry or backup power in data center would be an added advantage.
- Good team player with excellent written and verbal communication skills.
- Understand Asian cultural differences and business practices and can resolve conflicts effectively.
- Able to manage high stress situations. Be accountable for scheduling topics.
- Able to multi-task and manage topics simultaneously. An extremely resourceful person.
- Always up to date with the progress of the project.
- Willingness to travel.
- Proficient in English language
- This is a 2 years fixed term contract role.
