Change Management Executive

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a “Change Management Executive”. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Location: Changi Business Park, Singapore

Job Type: 1 year contract under Avensys

Responsibilities:

Job Responsibilities:

Primary responsibility – Change Management

Lead the change management process when new initiatives, systems, or processes are implemented in an organization. This involves planning, communicating, training, and supporting employees through the change.

1. Conduct change impact assessments to identify how proposed changes will impact current people, processes, and technology.
2. Develop change management strategies and plans to mitigate risks, address impacts, and ensure smooth adoption of changes.
3. Design and deliver training programs to equip employees with the knowledge and skills to adopt changes.
4. Document and disseminate change communications to inform and engage employees throughout the process.
5. Monitor change progress and gather feedback from stakeholders to identify adoption issues and resistance.
6. Modify change plans as needed and take corrective actions to keep implementation on track.
7. Report on change management metrics like training completion, user adoption, productivity impacts etc. to leadership.
8. Build relationships with change sponsors, project teams, managers and end-users to facilitate the change.
9. Provide coaching and counselling to employees to support them through the change journey.

Secondary responsibility : Release management

1. Maintain release documentation including planning documents, release notes, configuration details etc.
2. Monitor release processes and track progress using tools like release dashboards. Identify risks or issues proactively.
3. Ensure compliance with release processes, checkpoints, quality gates and entry/exit criteria through each stage.
4. Continuously improve release management processes by analysing metrics, incorporating best practices and automating manual tasks.
5. Conduct post release reviews and create reports on release performance, quality, metrics etc. for future improvements.

Tertiary responsibility: Tableau Dashboard Admin

1. Manage user access and permissions for Tableau dashboards and the corresponding data sources, ensuring data security and compliance.
2. Monitor the usage and performance of Tableau Dashboards.
3. Generate and distribute regular reports on dashboard usage. Performance metrics, and user feedback.
4. Recommend and implement improvements on monitoring and reporting insights.
5. Provide support to Tableau users, including troubleshooting issues and answering queries.

Other details :

• Same person to do these with max time spent on primary responsibility. Rest of the time spent on secondary & tertiary responsibilities.
• No shift work but there may be some weekends support required. With appropriate comp off.

Qualification

• Diploma / Bachelor’s degree in computer science / relevant degree

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Vasuki Kumar

Avensys Consulting Pte Ltd

EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.