· Proven work experience as a Beauty & Wellness sales executive or similar role
· Good knowledge of beauty treatments and products (e.g. for skin care)
· Basic bookkeeping knowledge
· Excellent organizational skills
· Ability to handle customers’ requests and complaints with grace
· Holding relevant Certifications in Beauty Industry
· Additional certification in Beauty Therapy or Cosmetology is a plus
Responsibilities
· Oversee daily salon operations
· Hire and train Beauticians, as needed
· Organize employees’ shifts, considering peak times and seasonality
· Order beauty products, like creams and essential oils and replenish stock
· Arrange for regular maintenance services for all equipment
· Apply hygiene practices across all beauty stations and treatment rooms
· Ensure all beauty treatments meet high quality standards
· Maintain staff records, including salaries and working schedules
· Promote services, products and discounts on social media
· Receive payments from clients and track all transactions
· Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
· Run online competitions and offer discount packages to attract new customers
· Able to work night shift and split shift
· Able to work OT on weekends and public holiday
· Must be able to work night shift and split shift
· Must be able to work extra hours or weekend if needed
