Job Description & Requirements
- Ensuring company policies are followed.
- Optimizing profits by controlling costs.
- Hiring, training and developing new employees.
- Resolving customer issues to their overall satisfaction.
- Maintaining an overall management style that follows company best practices.
- Providing leadership and direction to all employees.
- Ensuring product quality and availability.
- Preparing and presenting employee reviews.
- Working closely with the store manager to lead staff.
- Overseeing retail inventory.
- Assisting customers whenever necessary.
- Organizing employee schedule.
- Ensuring that health, safety, and security rules are followed.
- Taking disciplinary action when necessary.
- Ensuring a consistent standard of customer service.
- Motivating employees and ensuring a focus on the mission.
- Completing tasks assigned by the general manager accurately and efficiently.
- Supporting Maintaining merchandise and a visual plan.
- Maintaining stores to standards, including stocking and cleaning. management as needed.
JOB REQUIREMENT
- 10+years retail experience in a leadership capacity (e.g. management, shift leader, etc.)
- Bachelor’s degree or equivalent experience
- Ability to effectively train and motivate sales associates
