Responsibilities:
· To manage the day to day running of the shop with the aim of achieving optimum profit by maximizing sales and controlling direct shop expenses.
· To report to the Area Manager regarding all shop and staff concerns.
· To manage all aspects of stock preparation, ensuring that the shop is sufficiently stocked.
· To demonstrate excellent customer service and promote good practices within the shop.
· To meet required performance standards and targets.
· To motivate and support shop staff.
· Responsible for cash handling, banking and associated administration procedures, ensuring that all cash register operations are carried out in accordance with the company policies and procedures.
· To comply with the company’s policies and procedures, particularly in relation to shop security, health and safety regulations and the processing of administration requirements.
· To ensure that the confidentiality is maintained at all times.
· To conduct performance development reviews and staff appraisals ensuring the Area Manager is advised of any identified training needs.
· To plan staff hours and schedule off days, annual leave and replacement off days.
· To ensure orders via online platforms such as Foodpanda etc., are executed in a timely manner
· Key holder of shop
· Ad hoc duties as required
Requirements:
· Ability to work in a fast-paced environment.
· Ability to multitask.
· 6 day work week.
· Required to work on weekends.
