- operating and controlling peripheral and related computer equipment
- installing and setting up computer systems or software
- Keeping an eye on the performance of computer networks and servers
- Helping staff complete required actions to solve their IT issue
- Identifying problems with systems or networks
- Introducing new applications and devices to customers
- Working closely with software developers and procurement managers
- Checking that all equipment is safe and up to date
- entering commands, using the computer terminal, and activating controls on computer and peripheral equipment to integrate and operate equipment
- monitoring systems for equipment failure or errors in performance
- notifying the supervisor or maintenance technician of equipment malfunctions
- responding to program error messages by finding and correcting problems, escalating the problem to other staff, or terminating the program
- reading job set-up instructions to determine the equipment to be used, order of use, material such as disks and paper to be loaded, and control settings
- retrieving, separating, and sorting program output as needed, and sending data to specified users
- loading peripheral equipment, such as printers, with selected materials for operating runs, or overseeing loading of peripheral equipment by peripheral equipment operators.
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