Overview
Our network of global Microsoft Innovation Hubs are premium customer-facing facilities built to help enterprise customers solve their business challenges through innovative cross-workload solutions. We accelerate our customers’ digital transformation by capitalizing on the changing needs of our customers and the new business opportunities of tomorrow.
As a Cross Solution Architect in the Innovation Hub, you will be working at the forefront of Microsoft innovation, helping customers define, create and implement a vision and strategy for their digital transformation. You will be an integral part of their transformation journey, challenging their ways of thinking and helping them realize and adopt the benefits of our Cloud. Part of a world-wide community of exceptional peers, you’ll have access to the latest software and hardware, and you’ll be given the time and budget to develop as a globally influential technical leader.
This role is Microsoft onsite only.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Deliver customer engagements: Based at your facility location, you will prepare and deliver technical engagements to enterprise customers. These include envisioning workshops, architecture design sessions, building of rapid prototypes, and hackathons. You take a cross-solution view to leverage capabilities across the entire Microsoft cloud platform. You will work collaboratively with account teams to determine the best engagements for a given opportunity to maximize customer benefit and accelerate deals success.
- Solution design: Using your technical knowledge, architectural approach, consultancy skills and our methodology to win a customer’s technical decision to buy and use Microsoft solutions and cloud services.
- Set vision: You will use your facilitation skills and technical knowledge to show customers an inspiring digital vision, across all Microsoft workloads, as well as deeper engagement in your core technology specialism. You will make this digital vision real using the architecture skills of you and your peers to provide a complete solution.
- Build strategy: You will map the agreed customer vision into a strategy for implementation, resolving concerns, removing technical blockers, and validating a strong business case for investment. You will work with the customer, wider account team resources and our partners to orchestrate a roadmap for implementation.
- Tell stories, inspire customers: Be a supreme storyteller, guide your customers through complex transformation conversations with the art of design thinking, hands on interaction, and contextualising complex technology within their industry and organisation.
- An expert in modern workplace: Guide business and technical decision makers on creating business value on top of the Microsoft 365 platform, including with M365 Copilot as an achor for transformative conversations. Synthesize business and technical architecture requirements. Serve as the as the go-to technical expert in the Microsoft 365 space for the regional sales teams. The opportunity to deliver speaking engagements evangelizing Microsoft 365 in business conferences. Be an advocate, and a transformation champion for AI transformation.
Qualifications
- 7+ years technical pre-sales or technical consulting experience
- OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience
- OR Master's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience
- OR equivalent experience.
- Structured facilitator: Validated customer experience in requirements capture; prioritization; capturing evidence and impact to quantify business value; issue, risk and constraint identification
- Technical breadth: Intermediate level experience across the full range of Microsoft cloud solutions– Azure infrastructure, Azure Developer, Azure data, artificial intelligence, business applications, modern workplace and productivity, security, business applications. Demonstrated experience of solution architectures which span multiple workloads
- Design Thinking: Proven experience of delivering design thinking; ‘ideation’; or similar context analysis / problem framing.
- Technical depth: Experience as a solutions architect or equivalent in the area of Microsoft’s modern workplace toolset. The expertise and ability to explain key end-user solutions and technical architectures aligned to a customer maturity framework/path in Office 365, Windows, and deployment tools such as Identity with Azure Active Directory Premium, Intune (MDM and MAM) and Modern Deployment technologies. Looking holistically end to end to the resources ready for deployment & adoption (usage) assistance for smooth customer experience. Deep technical competence in Security/Compliance. Design of modern workplace architectures that are aligned to regulatory and governance models
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
