Key Responsibilities:

· Strong functional knowledge and implementation experience of ITSM , ITOM (CMDB, Discovery, Event management),ITAM, GRC modules.

· Design, develop, and implement custom ServiceNow applications and solutions.

· Develop and configure ServiceNow modules such as Incident, Problem, Change, Service Catalog, Knowledge Management, and CMDB.

· Create and manage workflows, UI policies, business rules, UI actions, and client scripts.

· Experience with Java Script, Flow Designer, Orderguide.

· Integrate ServiceNow with external systems via APIs, web services, and other technologies.

· Perform day-to-day administration of the ServiceNow platform, including upgrades, patching, and system maintenance.

· Troubleshoot and resolve issues related to the ServiceNow platform.

· Work closely with business stakeholders to gather and analyze requirements.

· Collaborate with cross-functional teams to ensure seamless integration of ServiceNow with other enterprise systems.

· Implement ServiceNow best practices for development and administration.

· Maintain comprehensive documentation for system configurations, processes, and procedures.

· Strong communication and interpersonal skills.

Requirements;

· 8+ years of experience in ServiceNow development and administration.

· Strong functional knowledge and implementation experience of ITSM , ITOM (CMDB, Discovery, Event management),ITAM, GRC modules.

· Design, develop, and implement custom ServiceNow applications and solutions.

· Develop and configure ServiceNow modules such as Incident, Problem, Change, Service Catalog, Knowledge Management, and CMDB.

· Create and manage workflows, UI policies, business rules, UI actions, and client scripts.

· Experience with Java Script, Flow Designer, Orderguide.

· Integrate ServiceNow with external systems via APIs, web services, and other technologies.

· Perform day-to-day administration of the ServiceNow platform, including upgrades, patching, and system maintenance.

· Troubleshoot and resolve issues related to the ServiceNow platform.

· Work closely with business stakeholders to gather and analyze requirements.

· Collaborate with cross-functional teams to ensure seamless integration of ServiceNow with other enterprise systems.

· Implement ServiceNow best practices for development and administration.

· Maintain comprehensive documentation for system configurations, processes, and procedures.

· Strong communication and interpersonal skills.