Job Summary
· This role could be based in Singapore, India, China and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
RESPONSIBILITIES
• Responsible for developing and executing on the Chapter Vision together with the other Chapter Leads
• Drive technology strategy, technology stack selection, and implementation for a future-ready technology stack, to achieve outcomes of highly scalable, robust, resilient system.
• Experienced former practitioner with leadership ability.
• Oversees the execution of functional standards and best practices.
• Provide thought leadership on the craft, inspire and retain talents by developing and nurturing an extensive internal and external network of practitioners.
• Creates a strategy roadmap of technical work.
• Works to drive technology convergence and simplification across their chapter area.
• Collaborate with chapter members, chapter leads to understand the current technology practices and develop a 3 to 5 year technology roadmap
• Design, develop, and maintain automated test scripts using industry-standard tools and frameworks.
• Implement automated testing solutions for web, mobile, and desktop applications, including functional, regression, and performance testing.
• Integrate automated tests into the continuous integration and delivery pipeline to ensure rapid and reliable software releases.
• Maintain test automation frameworks and infrastructure, including version control, test data management, and test environment setup.
• Participate in code reviews, sprint planning, and retrospective meetings to provide input on testability, quality, and automation opportunities.
• Educate the rest of the team on emerging technologies, tools, and best practices in test automation and quality assurance.
• Ability to work independently and as part of a team in a fast
Strategy
• Experienced former practitioner with leadership ability.
• Oversees the execution of functional standards and best practices
• Provide thought leadership on the craft, inspire and retain talents by developing and nurturing an extensive internal and external network of practitioners.
• This role is around capability building, it is not to own applications or delivery
• Creates a strategy roadmap of technical work
• Works to drive technology convergence and simplification across their chapter area
• Play a pivotal role in shaping the organization’s quality assurance strategy – automated testing practices will contribute to improving software quality, accelerating release cycles, and enhancing customer satisfaction.
• Thought leadership and evangelist on emerging technologies, evaluate new tools and techniques and implement best practices to enhance automation effectiveness and efficiency.
• Develop success metrics for the chapter – e.g. test coverage, defect detection rate, test execution time, and release frequency to track progress and evaluate the impact of automated testing on organizational goals.
• Empower the engineers within the subdomain with the right tools and practice to improve SDLC process efficiency - with focus on quality assurance, developer experiences, automation, and performance engineering, with speed, scalability, and stability in mind.
• Establish and maintain effective governance processes including training, advice, and support, to assure the classic pay product is developed, implemented, and maintained aligning with the Group’s standards
Business
• Trusted advisor to the business. Work hand in hand with the Business, taking product programs from investment decisions, into design, specification, and solution phases, all the way to operations on the ground and securing support services from other teams.
• Provide leadership and technical expertise for the subdomain to achieve goals and outcomes
• Support respective businesses in the commercialisation of capabilities, bid teams, monitoring of usage, improving client experience, and collecting defects for future improvements.
• Manage business partner expectations. Ensure delivery to business meeting time, cost and with high quality
• Dedicated management role, is tech native, can understand technology down to a detailed level if needed
• Responsible to evolve the craft towards improving automation, simplification and innovative use of latest market trends.
• Scales the practices and capabilities across multiple hives i.e. mobile/front end experience across the app, driving consistency across skill domains, enabling scaling and consistency of skillsets and practices in partnership with the CPOs
Processes
• Adopt and embed the Change Delivery Standards throughout the lifecycle of the product / service.
• Ensure role, job descriptions and expectations are clearly set and periodic feedback provided to the chapter leads
• Ensures the establishment of capability development systems across the chapter area, measuring and tracking the improvement of their chapter area members as well as chapter leads
• Define standards to ensure that applications are designed with scale, resilience and performance in mind
• Enforce and streamline sound development practices and establish and maintain effective governance processes including training, advice and support, to assure the platforms are developed, implemented and maintained aligning with the Group’s standards
• Ensure compliance to the highest standards of business conduct, regulatory requirements and practices defined by internal and external requirements. This includes compliance with local banking laws and anti-money laundering stipulations
People & Talent
• Accountable for people management and capability development of their Chapter members.
• Reviews metrics on capabilities and performance across all of the Chapters in their area, has improvement backlog for their Chapters and drives continual improvement of Chapters.
• Work closely with developers, product owners, and business analysts to understand requirements, provide feedback on testability, and ensure comprehensive test coverage.
• Ensure that the organisation works in a proactive way to upgrade capacity well in advance and predict future capacity needs
• Responsible for building an engineering culture where application and infrastructure scalability is paramount for on-going capacity management with an aim to reduce the need for capacity reviews using monitoring and auto-scale properties
• Empower the engineers so that they can provide economy of scale focused on delivering value, speed to market, availability, monitoring & system management
• Foster a culture of innovation, transparency, and accountability end to end in the subdomain while promoting a “business-first” mentality at all levels
• Develop and maintain a plan that provides for succession and continuity in the most critical delivery and management position
Key stakeholders
• Global Head, QA, WRB tech
• Global Head of Domain Delivery
• Global Head of Platform Delivery
• Global Head of WRB Digital
• CIO WRB
• Sub-domain tech lead
• Business leads / product owners
• Domain architects / Chief Architect WRB
Other Responsibilities
• Embed Here for Good and Group’s brand and values in the team
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
Risk Management
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Identify high-risk areas, prioritize test automation efforts, and implement effective testing strategies to minimize project risks.
• Responsible for effective capacity risk management across the Chapter Area with regards to attrition and leave plans
Regulatory & Governance
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Ensure all artefacts and assurance deliverables are as per the required standards and policies (e.g. SCB Governance standards, ESDLC, Corporate Plan etc.)
Our Ideal Candidate
• Experience in global diverse organisation in building overall capability and technical expertise
• Ability to articulate the overall vision for the Chapters and ensure upskilling of the organisation holistically
• Experience in identifying skill gaps and mitigate risks to deliverables
• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).
• 14+ years of experience in software quality assurance, with a focus on test automation
• Proficiency in programming languages such as Java, Python, or JavaScript.
• Hands-on experience with test automation tools and frameworks such as Selenium, Ruby, Appium, Cypress, or Robot Framework.
• Strong understanding of software testing principles, methodologies, and best practices.
• Experience in Behavioural Driven Design
• Experience in test data management tools
• Experience in API testing methodologies and tools like APIgee, Jmeter, Postman etc
• Experience in mobile app / web UI test automation tools like Appium, Espresso etc
• Proficiency in application security testing and performance testing methodologies
• Proficiency in service virtualization tools like SoapUI, CA LISA, Microfocus etc.
• Experience with continuous integration and delivery tools such as Jenkins, ADO, Travis CI, or GitLab CI.
• Knowledge of version control systems (e.g., Git) and issue tracking systems (e.g., Jira).
• Excellent problem-solving skills and attention to detail.
• Excellent communication and collaboration skills.
Role Specific Technical Competencies
· Programming & Scripting
· Operating Systems
· Network Fundamentals
· Security Fundamentals
· Database Fundamentals
· Test automation tools
· CI / CD
· Service virtualization
· Agile Methodologies
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
· Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
· Flexible working options based around home and office locations, with flexible working patterns.
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
