Duties and Supporting Responsibilities
- To perform treatments on guests whilst maintaining the guest’s comfort at all times
- Be on time for appointments and thoroughly review appointments after completing each treatment
- Keep work area clean and neat at all times
- Follow all Standards and Procedures internally
- To ensure that a high standard of service is maintained throughout the Spa
- Assist in the operations of all spa departments as required:
- Front Desk
- Spa Retail Area
- Relaxation Area
- Preparation Room
- Sales and Marketing
- Spa Suites
- Report dysfunctional equipment to Treatment Supervisor
- To maintain inventory of supplies for the operations of the treatment rooms
- Maintain cleanliness and attention to detail in spa suites throughout shift
- To attend daily line-ups, weekly and monthly spa meetings
- Will be expected to assist and perform various demonstrations and events
- Have the ability to courteously interact and answer all spa and hotel related questions with guests
- Perform all treatments to the highest standards
- Assist in all areas of the spa as and when necessary. e.g. Relaxation area and Reception
- Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by your supervisor
- Perform all daily assigned spa therapist tasks
Requirements
- Possess a valid license or certificate in massage-related services (E.g. CIDESCO/CIBTAC/ITEC/WSQ qualifications)
- At least 1 year of experience as a Spa Therapist or equivalent roles
