Team Summary
The Project Management Team at Visa Cross Border Solutions is responsible for implementing new client integrations and assisting existing clients with upgrade projects. This requires close collaboration with the Business, Solutions, Compliance and other internal teams to ensure client projects are delivered within the expected timeline and meet quality standards. Team members are also expected to lead programs that drive continuous improvements in operational efficiency and client satisfaction.
What a Project Coordinator does at Visa:
As a Project Coordinator in Visa Cross Border solutions, your role will be diverse, dynamic, and integral to our operations. Your responsibilities include:
Lead the cross-functional internal teams to deliver client projects within the expected timeline and meet (or exceed) quality standards.
Coordinate, manage and support all efforts for implementation planning, communications, and escalations.
Identify project needs and potential showstoppers and address such with mitigating measures.
Manage expectations from internal and external stakeholders with regular updates and assist collating operational reports and insights for governance.
Document and maintain processes, procedures, and operational documents.
Scope out new projects, define objectives, deliverables, and timelines. Oversee all stages from inception to completion.
This role is based out of Singapore Hub and supports APAC markets. The role will report to Head of Solutions, APAC for Visa Cross Border Solutions.
Why this is important to Visa
The Project Coordinators at Visa play a vital role to ensure smooth operations and successful project outcomes. They navigate between internal and client teams, manage expectations, and identify and address project needs effectively. Their work is crucial in delivering projects on time, maintaining quality standards, and enhancing client satisfaction. With their expertise, they contribute significantly to the successful deployment of client projects. This benefits our clients’ businesses, uplift the experience of end users, and brings business outcomes for Visa.
