1) Assist in clinic operational duties
- Managing daily operations of the service points assigned including front counter services, administrative and operational matters of the community clinics.
- Coordinate with other collaborators
- Liaise with third party for equipment maintenance and ordering of consumables
- Requisite, control and maintain good utilization of consumables, hearing aid stocks and office supplies in community clinics.
- Collate and update relevant data required for the purpose of cost management, financial budgeting and improvement.
- Assist in scheduling of patients' appointment in systems especially for hearing test, hearing aid services and special arrangement in community clinics.
- Work with the audiologists to ensure a positive experience for the patients along the continuum of care and devise innovative ideas to improve the delivery of care and delight patients.
2) Hearing Aid Assessment and Hearing Aid Serivces:
- Obtain case history from patients and/or caregivers
- Perform otoscopy, tympanometry and pure tone audiometry
- Interpret audiometric results for patients, caregivers and healthcare professional involved.
- Troubleshoot hearing aids and decide on the appropriate action.
- Assist patients with hearing aid spare-part replacement.
- Send the hearing aid to vendors for repair if necessary.
- Conduct financial counselling on hearing aid cost, consultation charges and subsidies available.
- Document the assessment, plans, and/or triage outcomes timely and accurately in the relevant system.
- Maintain the database for all patients seen during clinic session.
3) Other general duties:
- Attend to ad-hoc assignments assigned by Reporting Officer.
- Perform daily calibration of audiology equipment.
- Assist in scheduling of patient appointments using system and confirming of patient's attendance
- Attend to e-mail and telephone inquiries from patient
Requirements*
- Completed at least a diploma and received in-house training conducted by principal/senior audiologists or attended relevant audiological lessons conducted by the Program
For interested candidates, please send your most recent and updated resume to [email protected]
Subject heading: Assistant Coordinator
Andrea Eunice Tan Min Er
(R23112594)
Recruit Express Pte Ltd
EA License No. 99C4599
