We're looking for an Operations & Facilities Manager.
You will play a pivotal role in ensuring the smooth and efficient day-to-day operations of co-living spaces and buildings under management. You will be responsible for overseeing various aspects of property management, resident satisfaction, and team coordination. The ideal candidate will have a strong background in operations, property management, and customer service, with the ability to create a positive and vibrant living environment for our residents.
Key Responsibilities:
Property Management:
- Supervise and coordinate property maintenance, ensuring that properties are well-maintained, safe, and meet the brand’s standards.
- Manage vendor relationships, negotiate contracts, and ensure cost-effective property services and procurement
- Conduct regular property inspections and implement preventive maintenance measures.
Team Management:
- Lead, manage, and guide a team of on-site staff, including property administrators, maintenance personnel, and security personnel.
- Provide training and development opportunities for team members to enhance their skills and performance.
- Ensure manpower is deployed effectively and efficiently
Operational Efficiency:
- Develop and implement operational policies and procedures to streamline processes and enhance efficiency.
- Monitor key performance indicators (KPIs) to assess the overall operational performance and make data-driven improvements.
Budget Management:
- Work closely with the finance department to develop and manage the property budget.
- Monitor expenses, analyze variances, and implement cost-saving measures while maintaining high-quality service.
Compliance:
- Ensure compliance with local regulations, building codes, and safety standards and terms of agreements
- Stay updated on industry trends and best practices to continuously improve operational processes.
Collaboration:
- Collaborate with other departments, including marketing, leasing, and finance, to ensure seamless coordination and achievement of overall company goals.
Qualifications and Requirements:
- Bachelor’s degree in Real Estate Management or similar field
- Proven experience in property management, hospitality, or operations.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Detail-oriented with strong organizational and problem-solving abilities.
- Knowledge of local housing regulations and safety standards.
- Ability to work flexible hours, including weekends and evenings as needed.
