Responsibilities:
1. Supervise and coordinate the activities of restaurant staff, including waiters/waitresses, bartenders, and kitchen staff.
2. Ensure that all staff members adhere to the restaurant's policies, procedures, and service standards.
3. Train new employees and provide ongoing training to existing staff members to enhance their skills and knowledge.
4. Monitor inventory levels and place orders for necessary supplies in a timely manner.
5. Handle customer inquiries, concerns, and complaints, ensuring prompt and satisfactory resolution.
6. Maintain a clean and organized restaurant environment, including dining areas, restrooms, and kitchen.
7. Ensure compliance with health and safety regulations and maintain high cleanliness standards.
8. Collaborate with the management team to develop and implement strategies to improve restaurant efficiency and profitability.
9. Conduct regular staff meetings to communicate updates, address issues, and foster a positive work environment.
10. Perform administrative tasks such as scheduling shifts, preparing reports, and managing payroll.
Requirements:
1. Previous supervisory experience in a similar role, preferably in the food and beverage industry.
2. Strong leadership skills with the ability to motivate and manage a diverse team.
3. Excellent interpersonal and communication skills to interact with customers and staff effectively.
4. Sound knowledge of food and beverage operations, including menu items and preparation methods.
5. Ability to handle high-pressure situations and resolve conflicts professionally.
6. Attention to detail and a commitment to maintaining high-quality standards.
7. Flexibility to work evenings, weekends, and holidays as required.
8. Familiarity with health and safety regulations and practices.
· Able to work weekend and public holiday.
· Able to work NIGHT-SHIFT
We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.
EA License ID: 18C9520
EA Registration ID: R1765753
