Responsibilities
- Support in daily operations on incident management, problem(s) / issue(s) remediation and service(s) restoration.
- Fulfilling of network (routing & switching, DNS, static IP, etc) service request(s) following the Change Management procedure.
- Create and maintain documentations of network configuration, network diagram, mapping, processes, and service records.
- Manage, track and assessment all of principal advisories on patches on vulnerability and firmware upgrades
- Planning and applying of devices security patches and firmware upgrades.
Requirements
- Relevant Diploma or Bachelor’s Degree in Computer Engineering (or equivalent).
- At least 3 years supporting a campus network infrastructure.
- At least 3 years of strong experience with in-depth hands-on experience on network devices such as Cisco Nexus switches, Catalyst switches, ASR Routers, Infoblox, Networking Monitoring Tools, Cisco DNAC, etc.
- Candidate must have minimum CCNP certification (routing & switching).
- Good communication skill, problem-solving skills and written skills in English
