Provide a full range of Fund Expense services to clients. This includes:
- Completion of all client deliverables such as invoice tracking and payment, and query resolution, as required;
- Liaise with clients, investment managers, vendors and fund service providers for day-to-day operational issues;
- Work with internal teams, such as other Treasury team locations and Client Operations to ensure all client deliverables are met;
- Participate in various system improvement initiatives.
- Role and responsibilities:
- Accurately track and process all Fund Expense invoices as required;
- Accurately process all necessary payments in various banking systems;
- Liaise with clients, investment managers, vendors, fund service providers and internal departments as part of completion of daily Fund Expense activities;
- Ensure all deliverables and client queries are met as stipulated in the SLA’s;
- Ensure all processes are performed in accordance with operational procedures and controls and all relevant checklists are completed;
- Participate in special projects including system upgrades, BCP planning & testing;
- Any other ad-hoc tasks as required.
