Community Relations Executive

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

1. Volunteers Management

• Assist the Community Relations Manager in managing volunteers
• Recruit, process applications, and assess suitability of new volunteers
• Arrange and conduct volunteer training and orientation
• Coordinate volunteering schedules and events with relevant departments
• Maintain volunteer records and manage appreciation efforts

2. Feedback Gathering

• Conduct surveys to gather feedback on resident and stakeholder engagements
• Document feedback for improvements and awards submissions
• Manage post-event survey feedback

3. Corporate Communication

• Assist in providing reports, write-ups, and photographs for organizational newsletters and events
• Document events and archive photos

4. Engagement of the Community

• Orientate visitors and conduct tours of facilities
• Represent the organization at external meetings and functions
• Coordinate major events and collaborate on projects with external agencies
• Participate in developmental activities and maintain knowledge in relevant fields

5. Awards Submissions

• Prepare and submit nominations for various awards
• Present shortlisted entries for awards including Ageing Asia, Community Care Excellence Award (CCEA), and others

A bachelor's degree in fields such as Healthcare Management, Social Work, Public Relations, Communications, or a related discipline is often preferred.

Job Requirements

• Preferably with 2 - 4 years relevant working experience
• Have good communication and interpersonal skills
• Should be a team player who is patient, warm and helpful and organised at work
• Knowledge of software packages such as Microsoft Office and Excel is required

Working Hours

Under normal circumstances the hours of duty will be as follows:

• 8.30am to 5.45pm (Monday to Friday, 45 minutes lunch break)

Working Location

The Salvation Army Peacehaven Nursing Home

9 Upper Changi Road North Singapore 507706