- Confidential search
- Experience in leading and managing large-scale projects and team sizes (min 15-20 people).
- Strong hands-on skillsets – ERP knowledge: NetSuite, SAP and etc.
- Industry expertise from System Integrator, IT Services, Consulting, or Telco-related fields.
about the company
My client, a listed company in Singapore, is currently seeking an experienced Head of Project & Service Delivery Management. The role involves overseeing and managing an entire department consisting of approximately 40 people across different functions.
about the job
- Develop and implement ERP services strategies aligned with company goals.
- Stay current with IT trends to enhance service offerings.
- Collaborate with teams to identify new service opportunities and provide technical expertise.
- Lead major bids, analyze risks, and make informed decisions.
- Manage the services team budget and ensure profitability.
- Oversee project lifecycle from scoping to support.
- Maintain high-quality standards and align with client expectations.
- Implement process improvements for efficient service delivery.
- Ensure effective customer service and spares management.
- Expand managed services and foster continuous improvement.
- Utilize ERP system for delivery management and financial planning.
- Manage project and support revenues, optimize costs, and provide financial insights.
skills and experience required
Minimum of 15 years of experience in IT services with strong leadership skills, including managing and overseeing teams of 15-20 people.
Proven expertise in end-to-end project management and service delivery management.
Skilled in negotiation, communication, and client presentations.
Experience with ERP systems such as NetSuite, SAP, and others.
Whats on offer
This a permanent opportunity for an Head of Project & Service Delivery Management, offers a salary range of $ 11,000 to $ 13,000, inclusive of benefits.
To apply online please use the 'apply' function, alternatively you can reach me at
https://www.linkedin.com/in/Oliviatoh-032330132/. (EA: 94C3609 / R22109942)
