You will be responsible for a variety of tasks related to customer service, administrative support, and office management
Responsibilities:
1. Receive and welcome the visitors with a polite and cheerful disposition
2. Register and enroll visitors facial recognition efficiently and accurately
3. Provide efficient queue management and crowd control where needed
4. Protect and maintain accurate and updated visitor records according to PDPA requirements
5. Key management including issue, return and accounting for all keys on a daily basis
6. Able to multitask and to work fast
7. Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
8. Monitor attendance and prepare report as needed.
9. Comply and adhere to SOPs, policies, guidelines and processes
10. Flexibility to change roster should there be a need to.
11. Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.
12. To participate in digitisation exercises, organising files and documents as necessary.
Requirements:
- Track record for excellent Customer Service
- Good interpersonal and communication skills
- Good command of English (written and spoken)
- IT savvy and familiar with common software
- WSQ certification in customer service is an advantage
If you think you meet the above requirements and would like to apply, please send a short cover note and your resume in MS Word format to [email protected] with the following details :
- Position applying for
- Current remuneration
- Expected remuneration
- Notice period
EA License No : 06C4642 | EA Reg No : R23118801 Grace Tam
Kindly note that only shortlisted candidates will be notified.
