Key Responsibilities:
- Work closely with the multi-disciplinary team to assess students’ readiness for internship and open employment.
- Communicate with students to understand their goals and ambitions.
- Assess students' wants and needs.
- Source and arrange for job training and internship opportunities for students.
- Provide job matching for students.
- Conduct site assessment to analyse and evaluate the suitability of the job site.
- Conduct Employer Education and Awareness Programme/ Workshops for internal and external stakeholders.
- Prepare the students for the internship.
- Provide one-on-one training tailored to the needs of the student.
- Prepare a job analysis to identify the job duties.
- Devise, plan and implement job coaching strategies.
- Assist students to discover and overcome their barriers and setting goals.
- Identify and provide support to develop the student's confidence and interest in the job during the internship.
- Assess the strengths of individuals and teach them to use them effectively.
- Guide students in learning to complete job tasks.
- Help in the development of motivation and skills.
- Provide assistance and guidance to students who need help with their everyday work activities or new tasks.
- Provide coaching with effective interventions and strategies techniques.
- Help students in developing social and life skills.
- Refer students for further training/professional support when needed.
- Advise on workplace accommodations for students.
- Work with employers to explore unmet business needs so that jobs can be developed or customized.
- Monitor and evaluate the progress of students.
- Develop effective job coaching and employment plans.
- Develop career plans, action plans and comprehensive support strategies.
- Advocate for an inclusive work environment.
- Keep track, oversee and document students' progress.
- Provide continued job support and supervision to the students on the job.
- Work closely with internal and external stakeholders during the internship period.
- Counsel students on fine-tuning work habits/skills in preparation for employment.
- Negotiate progression to open employment with the employer after the end of the internship.
- Keep records and documentation and prepare appropriate reports.
- Keep proper and up-to-date records for reporting and submission to Reporting Officer.
Job Requirements:
- Diploma or Degree in any discipline with at least 3 years of working experience in the hospitality or retail industry
- A strong team player with excellent people skills.
- Able to work as a team player in collaborating, managing and facilitating projects and events.
- A self-motivated and independent individual.
- Possess communication and interpersonal skills.
- Ability to adhere to regulations, standard operating procedures, work protocol and processes.
- Possess organisational and time management skills.
- Problem-solving aptitude.
- Respect for diversity.
- Ability to inspire and motivate.
- Ability to take on multiple roles and various responsibilities.
- Experience in working with people with special needs will be a plus.
