Job Description
- Organization, co-ordinate and control the in-house team and appointed sub-contractors. Collate and manage all technical specifications, O&M documentation, drawings and compile all maintenance programs from all sub-contractor. Track and monitor the maintenance programs by using the appropriate software and spreadsheets.
- Manage emergency and ad-hoc repairs, breakdowns and trouble-shooting. Provide technical support and attendance where necessary and act as an Authorized Person. Manage and act as the co-ordination point between the various subcontractors and/or Vendors appointed by the Board.
- Manage and oversee building / facilities management contracts to ensure that the service delivery and contractual obligations are delivered and executed in a manner that fosters and achieves customer satisfaction.
- Consolidate and provide technical reports or findings to the Board.
- Oversee the health and safety management. Ensure Permit- to-Work (PTW) is approved and proper submission of all risk assessment reports by all sub-contractors, including those appointed by the Board, before the works are executed, proper filing of the reports and implement inspection and spot checks to ensure compliance to risk assessment by the sub-contractors.
- Works management such as preparing monthly progress reports, certification of work completed to the required standard, issue and control of variation orders, etc.
- Assist in the day to day ‘running’ of the Property.
- Carry out periodical and statutory inspections in an agreed format and manner with the Board and provision of management reports thereafter.
- Shall manage customer service-related issues, ensure proper response and action items with customers (any tenants / Occupant / staff or members of public) are closed in a timely and professional manner.
- Also be responsible for the office management functions, office support services and administrative support to the Board.
- Any other work necessary for effective operations of the Property.
Job Requirements
- Degree from recognized tertiary establishment in Facility Management / Mechanical Engineering/ Electrical Engineering/ Building Services.
- 5 years relevant experience in Facilities Operation in FM service provider
- Good interpersonal soft skills and verbal & written communication.
- Good working knowledge and understanding of maintenance and contracts.
- FSM / SCEM /other FM and Safety related certificates will have added advantage
