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Deputy Director for Executive Development

Eps Consultants Pte Ltd

Job Type   /   Job Level

Full-time   /   Director/C-Level

Job Location

Singapore, Singapore, Singapore

Salary Offered

Location: Central
Industry: Education
Salary up to $110,000
Hybrid Work Arrangement, Flexible Benefits

Job Responsibilities

To develop and execute a comprehensive business development strategy and operational excellence to drive revenue growth and increasing profitability of the Centre.

Strategy:

Develop and execute the strategy and the roadmaps of the Centre in line to the overall Company’s goals and directions.
Advise the CEO and Senior Management Team on matters related to the Centre business and operations.

Business Development:

Develop and execute the business development plan to generate incremental revenue.
Identify, evaluate and executes new business opportunities aligned with the Centre's strategy.
Develop strategies for breaking into new and existing markets.
Develop strategic partnerships to create revenue generation opportunities for the Centre's products and services.
Use analytics tools to assess viable business development opportunities by leveraging internal and external data.
Use data to plan and review market development and emerging trends Leverages emerging trends to find business development opportunities.
Ensure that existing customers’ needs are met and create a pipeline of repeat customers.
Conduct market surveillance and intelligence to collate and use data to plan and review market development and emerging trends.
Leverage on emerging trends to find business development opportunities.

Sales & Marketing:

Work with internal stakeholders to understand the Company's strengths and value proposition to develop sales strategies to drive sustainable and profitable growth.
Formulate the marketing strategy and plan which align with the overall sales and business development strategy.
Develop sales schemes and campaigns to achieve sales targets and strategic objectives.
Promote corporate image and act as the brand ambassador for the Centre and the Company, where applicable.
Set, monitor and grow brand visibility to achieve market share targets.
Develop strategies for lead generation, monitoring, and conversion

Product Management:

Identify future growth opportunities.
Anticipate future needs and products by analyzing market trends.
Work with internal stakeholder to deliver modified, revamped or totally new programmes for implementation.
Assess our product competitiveness against the market and recommends strategies to grow market share.
Collaborate with internal stakeholders to customize existing products and services to accommodate new/existing customer bases.

Clients and Trainees Management:

Set and implement high standards for customer satisfaction and service delivery.
Have a deep understanding of customer needs.
Timely management and handling of customer feedback.

Operation Management:

Develop seamless processes to support the delivery of courses and successful completion of projects.
Monitor regulatory changes and ensure the business is fully compliant with requirements related to all areas including the marketing of products and services, operational procedures, etc.
Work with colleagues to leverage on resources and knowledge within the Company to ensure delivery of KPIs and initiatives.
Manage and optimise operational costs and achieve profit targets.

General Management:

Direct and motivate subordinates to deliver the Centre’s objectives.
Proactively build relationships inside and outside the organization to support the Company strategy and vision.
Provide periodic business updates to management.
Any ad hoc projects/initiatives and work scope that are assigned by the Reporting Officer.

Others:

Any other ad-hoc duties as required by the Company from time to time.

Requirements:

A master's degree in a business-related field and/or in training or education is an added advantage.
5 to 7 years of experience (with minimum 3 years of management experience. 5 years of experience in running and managing executive training and development courses.)
Able to develop, articulate and present a sound business plan and strategy.
Able to do market opportunity identification and assessment.
Familiar with business development and sales forecasting skills.
Familiar with business financial management.
Familiar with new product development process.
Possess good market research skills.
Possess good understanding of relevant marketing models and methodologies.
Familiar with executive training and development products, services, distribution channels, and customer segments.
Possess good understanding of the current and target market segments and how it development with the macroeconomic development.
Possess good grasp of evolving technology and how to leverage this for the benefit of the business.
Positive, pleasant disposition and able to work well in a team
Able to multi-task and work in a fast-paced environment