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Your Responsibilities
- Collaboration with back-end operations team and physical distribution teams to ensure orders are processed and dropped timely & accurately
- Handling of order & cash related incidents including non-quality, rejections, returns, shortages, overdue, claims and deductions
- Analyzing of customer order data to recommend differentiated solutions/service opportunities that contributes to organization’s value creation targets
- Improve existing process/operations with a continuous improvement mindset
- Participating in credit control communication
Job Qualifications
- Strong academic qualifications with a minimum Diploma education
- Manage orders and documents with local language proficiency in Thailand Market (Speak/Read/Write in Thai)
- Data reporting and analysis
- Operational excellence with an ability to work independently
- Strong interpersonal and communication skills
- A customer-oriented mindset
- Prior experience in the FMCG industry, logistics, order management (OM) and accounts receivable (AR) with an ability to use SAP and data visualization tools (PowerBI / KNIME) will be an advantage.
